The CX Essentials: Foundations for Adopting a Client-Centric Business Strategy

✨ NOTE: This product is currently offered as a pre-sale. Purchasers will receive access to the bundle by December 31st, 2024. ✨

Elevate your client experience and transform your business with this exclusive client experience (CX) masterclass bundle!

This carefully curated collection of six (6) audio trainings addresses the specific challenges and needs of authors, coaches, and online business owners who desire to expand their impact and income.

Discover actionable strategies to streamline your processes, boost client retention, and increase profitability—all while maintaining the authentic connection you AND your clients value. Each digestible training is crafted to fit seamlessly into your busy schedule, allowing you to learn and implement powerful CX techniques, whether you're out running errands, tending to your garden, or walking your dogs.

Inside this high-impactful masterclass bundle, you’ll receive:

• Six (6) in-depth audio trainings from Client Experience & Retention Strategist, Katrina Scarlett, covering targeted topics based on real feedback from business owners in our community

✨ The 70/30 Rule: Thinking Beyond the Traditional Funnel Approach
✨ How to Leverage the 5 Pillar Areas of Client Experience to Stand Out Among Others
✨ The Power of Segmenting Your Email List (why, when & how)
✨ The Difference Between Client Needs vs. Desires
✨ 4 Sure-Fire Client Retention Strategies That Work For Any Business Model
✨ What to Consider When Crafting Client Feedback Forms, Surveys

• BONUS TRAINING: The 4 Key Elements of a Strong Testimonial (& how to ask for them without feeling icky)
• Actionable resources to help you implement what you've learned immediately
• Lifetime access to all materials, allowing you to revisit and refresh your knowledge whenever you need

*This is a digital product. Access will be shared in your welcome email after purchase. Refunds are not provided for digital product purchases.