Collection: Pocket Guides

Your go-to resource for quick bursts of insight, training, and inspiration on all things related to Customer Experience in the online space! Each Pocket Guide is designed to give you a 20-minute or less training video, complete with training slides and 1-2 valuable supporting resources like checklists, cheat sheets, and spreadsheets. Plus, we've got you covered with audio files, captions, and transcripts to cater to your unique learning style. Get ready to level up your customer experience game with these bite-sized gems of wisdom!